International midsize company, Munich

Our client, an international midsize company based in Munich, is looking for an IT Regional Manager (m/f/d) DACH.

Ihre Aufgaben

The main duties will include:

  • Create a class leading IT support and development function which delivers an efficient, responsive and forward-thinking team
  • Management of all IT systems and services; help to resolve problems that arise and provide an escalation point for issues in systems and services for the business
  • Team management (currently approx. 20 team members)
  • Provide good technical skills to help implement projects directly, maintain and troubleshoot group systems to ensure the highest level of uptime and scalability for onsite and cloud based systems where applicable
  • Management of all development activities to ensure on time, on budget, “Right first time” quality solutions for the DACH business
  • Management of the IT Services utilizing an ITIL framework to ensure business users are receiving the highest level of customer service
  • Harmonise and standardise IT infrastructure and systems across the region
  • Ensure reliable and responsive setup and management of client projects including the smooth migration to new group technologies
  • Help support and implement business intelligence strategy
  • Implementation of an off-shore development team to provide the region with a cost effective, scalable software development service
  • Ensure all development meets expectations and delivered within agreed SLA/KPI’s
  • Management of all IT 3rd party providers to ensure the most cost efficient and high-quality service is provided
  • Implementation, migration and management of Cloud based infrastructure/systems where necessary

Ihr Profil

Requirements:

  • Technical experience managing a Microsoft based Infrastructure & systems, with up to date hands on experience capable of troubleshooting to a reasonable level
  • Experience of managing an IT Service team, an Infrastructure/Network team and software developers
  • Experience of managing and implementing complex technical projects
  • Experience of implementing and supporting Microsoft SQL databases
  • Experience in implementing and managing data reporting solutions, e.g. PowerBI, Tableau etc
  • Experience in data management and reporting
  • Experience of managing cloud-based infrastructure and providers
  • fluent in English